HR Support
get the basics right
ONGOING HR SUPPORT - RETAINED PACKAGE
The right support for your business
Managing people is one of the biggest risks and drains on time for small business owners. Most issues don’t start as serious HR cases - they start as niggles, uncertainty, or that feeling of not being quite sure what to say or do next.
Whether you have a specific problem to sort out, or you want ongoing support so you're never navigating people issues alone, we offer flexible ways to work together.
Instead of generic, risk-averse advice or a call centre that doesn't know your business, you get practical, commercially sensible HR support from someone who understands how small businesses actually work. Our support is relationship-led, not script-led. We take time to understand your business, your team and your appetite for risk, and we tailor our advice accordingly.
This service gives you clarity, reassurance and time back. You know you have someone to call when something comes up, someone who will help you think it through properly, and someone who will guide you to a solution that is legally sound but also realistic for your business.
Unlike many HR helplines, we don’t promise everything and then tie you into long contracts or default to overly cautious guidance designed to protect the adviser rather than the business. Our support is relationship‑led, not script‑led. We take time to understand your business, your team and your appetite for risk, and we tailor our advice accordingly.
Pricing is simple and transparent and is based on the size of your team, allowing the support to scale as your business grows.
FIX & HANDOVER PACKAGES (3-month minimum)
For when you need something specific done well and then handed back to you: contracts that actually protect your business, a handbook your team will use, a restructure handled fairly and legally, or a compliance gap closed before it becomes a real one.
This is a focused, three-month project. We review what you currently have, build what's needed, roll it out with your team, and hand it all over with a written pack so you can manage it confidently afterwards. There's no ongoing commitment beyond the three months. We'll also set up Breathe HR under your own business account from day one, so your employee records, absence and holiday tracking are properly organised, so there's nothing to transfer at handover. If you'd rather we kept managing it for you afterwards, that's included as standard in our Ongoing HR Support Retainer or we can discuss an additional month by month fee after the initial term.
How it works:
Month 1: we review what you currently have (or don't have), and agree a clear plan.
Month 2: we draft your contracts, handbook and any supporting policies, and resolve the issue at hand.
Month 3: we roll everything out, train your team where required, and hand it all back to you.
Pricing:
For businesses with 1 to 10 employees & up to 6 hours of support per month - £550/month
For businesses with up to 20 employees & up to 8 hours of support per month - £750/month
For businesses with up to 50 employees & up to 12 hours of support per month - £1,150/month
Three-month minimum. Larger or more complex projects, such as multi-site redundancies, TUPE, or tribunal-related casework, are quoted separately.
ENGAGED HR SUPPORT (12-month minimum)
For businesses who want an ongoing HR partner, not just support when something goes wrong. You have access to an experienced HR professional who can advise a recommended course of action, steps to take, and what risks to be aware of, before problems escalate. You'll know you have someone to call, someone who will help you think it through properly, and someone who will guide you to a solution that is legally sound but also realistic for your business.
As part of the package, we also provide access to Breathe HR, a simple, cloud-based HR system that keeps your employee records, absence and holiday information organised and up to date. We handle the setup and ongoing management of the system as part of your support.
The retainer includes unlimited day-to-day advice by phone and email, and a set number of hours each month for hands-on administrative work, both subject to fair usage. If your business consistently needs more support than the package covers, we'll always be upfront about it and agree next steps with you before any additional work is carried out.
What's included:
A named HR contact who understands your business and how you operate
Unlimited HR and employment law advice by email and phone, subject to fair usage
A set number of hours each month for hands-on HR administration, such as letters, new starter packs and record updates
An HRIS (Breathe HR), configured for your team and managed for you if required
Reminders when legislation changes, so you're aware and any documentation is updated as required
15% discount on any additional project or recruitment work
Pricing:
For businesses with 1 to 10 employees & up to 2 hours of support per month - £210/month
For businesses with up to 20 employees & up to 3 hours of support per month - £290/month
For businesses with up to 50 employees & up to 4 hours of support per month - £405/month
Twelve-month minimum. Support is designed to cover normal, day-to-day people management requirements. Clients on retained service packages also receive a 15% discount on other services.
Transparent pricing,
no surprises
Need help beyond your monthly allowance, or prefer to work on an ad-hoc basis? Our rates are straightforward and reflect the value of proper, qualified HR support.
HOURLY RATES
DISCOUNT FOR BLOCK OF 10 HOURS+
10%
Book a block of hours for a discounted rate.
PROJECT WORK
£550/day
Bespoke projects, TUPE, redundancies, investigations, etc.
AD-HOC & PAYG
£75
On-demand advisory and administrative support, invoiced on completion.
OUR ON-DEMAND AND PROJECT SERVICES
We provide practical, delivery‑focused HR support, from day‑to‑day administration through to complex change programmes, tailored to the needs of growing and evolving organisations.
Ongoing HR Support & Advisory
Virtual HR administration
Fractional HR management
Employment law advisory
Employee case management
People Operations & Infrastructure
HRIS, ATS and payroll implementation & change
Onboarding and employee lifecycle automation
HR data clean‑up and system rationalisation
Pay, Performance & Capability
Salary benchmarking and pay structures
Performance, review and feedback frameworks
Manager toolkits and people management training
Training delivery
Policies, Governance & Compliance
Policies, handbooks and employment contracts
Bespoke policy creation beyond standard templates
Compliance, audits and quality management systems (QMS)
Internal audits (e.g. pre‑ISO readiness)
Talent, Brand & Organisation Design
Recruitment processes and employer branding
Organisational design and change
Projects & Specialist Interventions
Project rescue and turnaround
